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Social BPM is a discipline which combines traditional Business Process Management techniques with Web 2.0 "social" tools and technologies, to facilitate business improvement efforts.
There is debate about whether Social BPM is a methodology, a set of technologies, or just a buzzword. Forrester Research's Clay Richardson defines Social BPM to include:
- A methodology
- Social Networking principles
- A combination of Web 2.0 and social tools with BPM to enable bi-directional collaboration
Video Social BPM
References
Maps Social BPM
External links
- http://social-biz.org/2010/05/12/who-is-socializing-in-social-bpm-2/
- http://www.column2.com/2010/05/will-social-revive-interest-in-bpm-will-bpm-make-social-relevant/
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See also
- Business Process Management
- Business Process Reengineering
- Process improvement
Source of article : Wikipedia
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